customer support
customer support
07Jul
Peaking with Nikki Kaushik! Building a family business into an empire!
Summary In this episode, Wyatt Carr interviews Nikki Kaushik, co-founder and CPO of Quantic, who shares her inspiring journey from India to the US and her experiences in the tech and restaurant industries. The conversation delves into the challenges of building a cloud-based point of sale system for restaurants, the importance of customer support, and […]
09Jun
Peaking with John Kanarowski: From DealDeal.com to Implicit
In this conversation, John Kanarowski shares his extensive experience in the tech industry, particularly in sales and customer support. He discusses his journey from co-founding Deal Deal during the early internet era to leading Implicit, a company focused on AI-driven customer support solutions. John emphasizes the importance of understanding customer needs, the impact of AI […]
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